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STANDARD |
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ENHANCED |
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PREMIUM |
Devices |
HP commercial PCs, workstations, HP Chrome Enterprise devices, and retail point of sale solutions1 |
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Hardware support |
Next business day onsite response1 |
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Accidental damage protection1 |
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Defective media retention |
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Proactive Management delivered with HP TechPulse |
Multi-vendor, multi-OS deployment and service onboarding2 |
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Hardware, software, and BIOS inventory |
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Device and OS health incidents and reports |
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Security incidents and reports |
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Application incidents and reports |
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Device and software utilization reports
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Inventory and health monitoring |
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Dashboard with analytics and reports |
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Predictive analytics for Windows, Chrome Enterprise,3Android™,4 and Mac devices |
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Windows 10 hardware upgrade compatibility report |
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Incident management report |
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Proactive Management performed by HP Service Experts |
Unified endpoint management service |
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Monitor your multi-OS devices to maximize uptime |
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Protect data on missing devices |
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Implement your security policy settings |
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Initiate automatic parts replacement, including recalled batteries5 |
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Manage Windows OS upgrades, patches, and policy settings |
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Provide insights and reports on the most at-risk devices |
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Assist your IT via remote assistance |
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Help you optimize your IT assets via quarterly reviews |
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Deploy applications or catalogs of applications to multi-OS devices |
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Provision Wi-Fi to end users in a secure manner |
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Restrict access to unapproved websites |
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Drive consistent processes and policies across Windows, iOS, Android™, and macOS |
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